Auto Body Shop Thousand Oaks, Camarillo | Accident Repair

     EXCELLENT  
     Based on 378 reviews 
    
 
 
   
 
 
        
   Joe Gugliotta Jr 
 October 2, 2024
 
 
 Trustindex verifies that the original source of the review is Google. Premier Coach Auto was recommended to us by Rusnak Westlake Porsche to repair our 2022 Panamera after an accident in a parking lot. Being that the car was only a few months old we asked for a shop that had experience with Porsche and who would make the car look like new. Premier did not let us down - they took in the car and started work quickly, communicated well during the whole experience, handled everything with insurance, and presented us with a car that was cleaned inside and out when we picked it up.
We then returned in 2024 with our 2017 Chevy Volt, and after the tear down it was determined by insurance that the car was a total loss. Still a great experience with Premier. We would definitely use them again.
  
 
       
   Sandra Peng 
 August 22, 2024
 
 
 Trustindex verifies that the original source of the review is Google. Premier did a great job repairing my Tesla Model Y when I got into a front-end collision earlier this year after hydroplaning on the freeway.  The repair did take longer than expected, with my insurance company being slow to respond, uncooperative, and stingy with Premier's initial and supplemental estimates.  Even though it slowed down the repair process, Premier did the right thing by waiting until insurance approved the different aspects of the work before starting it.

Throughout this time, I primarily communicated with Ray who patiently took the time to explain to me what issues they were encountering with the insurance adjuster and who reassured me they would do everything they could to minimize my out-of-pocket costs.

Once the repairs were underway and until the end of the process, Kevin kept me updated like clockwork to let me know where they were with the repairs.  I appreciated his open communication, and he even kept me posted while I was on vacation out of the country.  It was especially nice to have him drop off the car just before we returned and have it sitting in my driveway!

I would highly recommend Premier Coach Collision to anyone in the unfortunate position of having to select a Tesla-certified body shop after a collision.
  
 
       
   Keith Coburn 
 August 20, 2024
 
 
 Trustindex verifies that the original source of the review is Google. I had my car repaired by Premier because my hood was hit by debris on the freeway scratched the hood and broke the windshield. Communication with them was extremely poor.

I gave them a second chance and they (Logan) have gone way above and beyond. Super communications and a incredible job they did for me. Highly recommend  them for any repair needs.
  
 
       
   Anthony Leon 
 August 16, 2024
 
 
 Trustindex verifies that the original source of the review is Google. Thank you guys for fixing the rock chip damage to my door. Premier Coach handled the damage to my door with dedication and professionalism. They have a wonderful customer-service oriented staff and provide quality auto-body care for a reasonable rate. These guys are great. Special shout out to LOGAN for taking care of me!
  
 
       
   Monique Rodriguez 
 July 9, 2024
 
 
 Trustindex verifies that the original source of the review is Google. Thank you so much to Premier Coach for your excellent customer service! I am so grateful to Kevin and Mike for their amazing help! They always made sure I knew each stage my car was getting repaired at. I am so happy with the communication twice a week. They did their best to return my car as fast as possible. Always sent me photos of the updates during the whole process. I would definitely recommend this phenomenal company for your next repairs. I feel like a valued customer, and could not be happier with the repairs on my Lexus! They even repaired 2 extra dents I did not know about on the roof & hood of my car.That is above and beyond! My car is perfect again! They even detailed my car before returning. 5 star reviews on all levels!! 🌟🌟🌟🌟🌟💃🏻💫🫶🏻🤍
  
 
       
   Thu Do 
 June 14, 2024
 
 
 Trustindex verifies that the original source of the review is Google. I was referred to Premier and worked with Kevin to schedule some work for my Cayenne. Kevin was super responsive and helpful in getting me in early and changing my appointment last minute. When I arrived at my appointment I was immediately helped. The work was quick and efficient! Would highly recommend!