I came to Premier Coach to get an estimate to repair what I thought was a deep scratch on the side rear bumper of my 2013 Mercedes E350 and black…which shows everything. It was a hit and run on my car parked in a parking lot and I couldn’t just leave it that way. Logan and Aaron are who I had contact with, they were sympathetic to what I hoped was a small problem. Both very polite, neatly dressed and easy to talk to. Aaron was taking pictures as Logan looked more closely at the car, felt the scratch area and said “let me try something”. He took rubbing compound and a soft cloth and was able to see it would work. My car was taken to the shop, they spent about 15 minutes on it. What I thought was a scratch and looked like a scratch was white paint transfer from the other vehicle. I had tried a paste wax on it to no avail so I was thinking it was a scratch not paint…and the best part, it was back to perfect at NO CHARGE! Thanks to my friend Christine for referring me to them. Very nice customer service and waiting area with refreshments as well. I’m hoping I won’t need their services in the future but if I do they’re who will be handling the repairs and who I’ll be referring to! Thank you for being a pleasure to work with!

I was hesitant to go to this shop because it was recommended by the at fault driver’s insurance company after an accident. However, I decided to go check it out because it was very close by. I am glad I did. These guys were great from beginning to end. The service was excellent with Logan explaining exactly what they needed to do and how long it would take. After talking with Logan, I felt at ease and decided to go with them. They were able to take the car immediately, enter me into the system for the insurance company to pay and set me up with a rental all within a half hour – thank you Melissa! The afternoon before the promised completion, Melissa called and said I could pick it up the next morning. Eddie met me out front and went over every detail of what was done and made sure I was happy with the result. He even went the extra mile and buffed the headlights, which were beginning to cloud. Overall a very good experience with this shop. Thank you Logan, Melissa and Eddie!

– Timothy White (Google Review)