CONTACT US!
THOUSAND OAKS COLLISION REPAIR
3053 Los Feliz Dr, Thousand Oaks, CA 91362
HOURS
Mondays: 7:30 AM - 5:30 PM
Tuesday-Friday: 8 AM - 5:30 PM
Saturdays: 9 AM - 12 PM (by appointment only)
Sundays: Closed
AFTER HOURS “KEY DROP BOX”
Leave your keys safely in our after-hours key drop.
Place your keys in the key drop slot in the front door of either of our locations.
If you didn’t call ahead of time – please place them in an envelope with your name and phone number so we contact you.
EXCELLENTTrustindex verifies that the original source of the review is Google. Premier Coach Auto was recommended to us by Rusnak Westlake Porsche to repair our 2022 Panamera after an accident in a parking lot. Being that the car was only a few months old we asked for a shop that had experience with Porsche and who would make the car look like new. Premier did not let us down - they took in the car and started work quickly, communicated well during the whole experience, handled everything with insurance, and presented us with a car that was cleaned inside and out when we picked it up. We then returned in 2024 with our 2017 Chevy Volt, and after the tear down it was determined by insurance that the car was a total loss. Still a great experience with Premier. We would definitely use them again.Trustindex verifies that the original source of the review is Google. Premier did a great job repairing my Tesla Model Y when I got into a front-end collision earlier this year after hydroplaning on the freeway. The repair did take longer than expected, with my insurance company being slow to respond, uncooperative, and stingy with Premier's initial and supplemental estimates. Even though it slowed down the repair process, Premier did the right thing by waiting until insurance approved the different aspects of the work before starting it. Throughout this time, I primarily communicated with Ray who patiently took the time to explain to me what issues they were encountering with the insurance adjuster and who reassured me they would do everything they could to minimize my out-of-pocket costs. Once the repairs were underway and until the end of the process, Kevin kept me updated like clockwork to let me know where they were with the repairs. I appreciated his open communication, and he even kept me posted while I was on vacation out of the country. It was especially nice to have him drop off the car just before we returned and have it sitting in my driveway! I would highly recommend Premier Coach Collision to anyone in the unfortunate position of having to select a Tesla-certified body shop after a collision.Trustindex verifies that the original source of the review is Google. I had my car repaired by Premier because my hood was hit by debris on the freeway scratched the hood and broke the windshield. Communication with them was extremely poor. I gave them a second chance and they (Logan) have gone way above and beyond. Super communications and a incredible job they did for me. Highly recommend them for any repair needs.Trustindex verifies that the original source of the review is Google. Thank you guys for fixing the rock chip damage to my door. Premier Coach handled the damage to my door with dedication and professionalism. They have a wonderful customer-service oriented staff and provide quality auto-body care for a reasonable rate. These guys are great. Special shout out to LOGAN for taking care of me!Trustindex verifies that the original source of the review is Google. Thank you so much to Premier Coach for your excellent customer service! I am so grateful to Kevin and Mike for their amazing help! They always made sure I knew each stage my car was getting repaired at. I am so happy with the communication twice a week. They did their best to return my car as fast as possible. Always sent me photos of the updates during the whole process. I would definitely recommend this phenomenal company for your next repairs. I feel like a valued customer, and could not be happier with the repairs on my Lexus! They even repaired 2 extra dents I did not know about on the roof & hood of my car.That is above and beyond! My car is perfect again! They even detailed my car before returning. 5 star reviews on all levels!! 🌟🌟🌟🌟🌟💃🏻💫🫶🏻🤍Trustindex verifies that the original source of the review is Google. I was referred to Premier and worked with Kevin to schedule some work for my Cayenne. Kevin was super responsive and helpful in getting me in early and changing my appointment last minute. When I arrived at my appointment I was immediately helped. The work was quick and efficient! Would highly recommend!
