Westlake Village Collision Repair Services

Thank you very much. Job well done. Did an excellent job matching color, can't tell the bumper was ran into.

I've had the unfortunate luck of having 3 accidents to 2 cars in about 1.5 years. I've brought both cars to Premier. I'm satisfied with the quality of work and timeliness of repairs. Staff are courteous and friendly. I recommend... read more this shop for body work.

Accidents are no fun! I have had none for decades and all of a sudden had two within few months of each other! My dealer in Thousands Oaks had recommended Premier Coach Auto Collision and I am pleased to say... read more they were great. Car looks brand new and flawless. The communication between them and my insurance company was seamless and they kept me informed of the progress at all times. I highly recommend them.

PCAC did quite a significant repair on my car - and did an amazing job. They used all parts from the company, with exquisite detail and execution. Any question I had was answered along the way, as well as constant... read more updates. HIGHLY recommend for those who are in need of a repair, especially that of a more experienced set of hands. 5 stars for sure!!

My dealership highly recommended Premier Coach after being involved in an accident. The Premier team was very professional and supportive throughout the repair process. Particularly Jonathan and Bridgette. Premier did spend more time than I hoped on repairs but was... read more worth the quality service and outcome. I highly recommend Premier Coach.

Premier Coach Auto was recommended to us by Rusnak Westlake Porsche to repair our 2022 Panamera after an accident in a parking lot. Being that the car was only a few months old we asked for a shop that had... read more experience with Porsche and who would make the car look like new. Premier did not let us down - they took in the car and started work quickly, communicated well during the whole experience, handled everything with insurance, and presented us with a car that was cleaned inside and out when we picked it up. We then returned in 2024 with our 2017 Chevy Volt, and after the tear down it was determined by insurance that the car was a total loss. Still a great experience with Premier. We would definitely use them again.

Premier did a great job repairing my Tesla Model Y when I got into a front-end collision earlier this year after hydroplaning on the freeway. The repair did take longer than expected, with my insurance company being slow to... read more respond, uncooperative, and stingy with Premier's initial and supplemental estimates. Even though it slowed down the repair process, Premier did the right thing by waiting until insurance approved the different aspects of the work before starting it. Throughout this time, I primarily communicated with Ray who patiently took the time to explain to me what issues they were encountering with the insurance adjuster and who reassured me they would do everything they could to minimize my out-of-pocket costs. Once the repairs were underway and until the end of the process, Kevin kept me updated like clockwork to let me know where they were with the repairs. I appreciated his open communication, and he even kept me posted while I was on vacation out of the country. It was especially nice to have him drop off the car just before we returned and have it sitting in my driveway! I would highly recommend Premier Coach Collision to anyone in the unfortunate position of having to select a Tesla-certified body shop after a collision.

I had my car repaired by Premier because my hood was hit by debris on the freeway scratched the hood and broke the windshield. Communication with them was extremely poor. I gave them a second chance and they (Logan)... read more have gone way above and beyond. Super communications and a incredible job they did for me. Highly recommend them for any repair needs.

Thank you guys for fixing the rock chip damage to my door. Premier Coach handled the damage to my door with dedication and professionalism. They have a wonderful customer-service oriented staff and provide quality auto-body care for a reasonable rate.... read more These guys are great. Special shout out to LOGAN for taking care of me!

Thank you so much to Premier Coach for your excellent customer service! I am so grateful to Kevin and Mike for their amazing help! They always made sure I knew each stage my car was getting repaired at. I am... read more so happy with the communication twice a week. They did their best to return my car as fast as possible. Always sent me photos of the updates during the whole process. I would definitely recommend this phenomenal company for your next repairs. I feel like a valued customer, and could not be happier with the repairs on my Lexus! They even repaired 2 extra dents I did not know about on the roof & hood of my car.That is above and beyond! My car is perfect again! They even detailed my car before returning. 5 star reviews on all levels!! 🌟🌟🌟🌟🌟💃🏻💫🫶🏻🤍

I was referred to Premier and worked with Kevin to schedule some work for my Cayenne. Kevin was super responsive and helpful in getting me in early and changing my appointment last minute. When I arrived at my appointment I... read more was immediately helped. The work was quick and efficient! Would highly recommend!

Excellent craftsmanship and my car was returned to me after full interior detailing (which I did not expect). Ray and Mike were very professional and great to work with (and I was stressed). Highly recommend Premier Auto Coach

They kept me informed as to the status of my vehicle.

I just got my car back from Premier Coach & I couldn't be happier. My car looks brand new! I really appreciate the customer service & quality job! Would highly recommend.

I brought my Lexus 350 RX in for some body work. Bridget at reception is on point - professional and knowledgeable. Ray, the manager, is a cut above. He has secured my business over at Premier Coach for life. ... read more Thanks - Car feels brand new!

I had a great experience with premier coach, they did a great job working with my car, they were very consistent with communication, and they went above and beyond in service. I worked mostly with Kevin and Michael and they... read more were phenomenal throughout the whole process. Thank you guys!